Tag Archives: rant

Rise of the Machines – The Call Center

February 23, 2017 · by · in author, call center, character development, James L'Etoile, outrage, social issues · 4 Comments

Our world revolves around the customer. The customer is our greatest asset. The customer is always right. We go the extra mile for our customer. We provide legendary customer service. Seeing a theme here yet? Based on this week’s experience, these customer service promises were nothing but cave paintings scribbled on a rock wall by a […]

Get Off My Damn Lawn

May 21, 2015 · by · in 5 signs of the apocalypse, conspiracy, end of times, get off my lawn, grumpy guy, humor, James L'Etoile · 12 Comments

Pardon while I squeeze into my ranty pants… I don’t know when it happened. I didn’t feel the day I changed, but I have become that guy – the crotchety geezer who wants to yell at the local young folk, to get off my damn lawn. To be honest, it isn’t always directed at the “kids,” […]