Tag Archives: rant

Rise of the Machines – The Call Center

Our world revolves around the┬ácustomer. The customer is our greatest asset. The customer is always right. We go the extra mile for our customer. We provide legendary customer service. Seeing a theme here yet? Based on this week’s experience, these customer service promises were nothing but cave paintings scribbled on a rock wall by a […]

Get Off My Damn Lawn

Pardon while I squeeze into my ranty pants… I don’t know when it happened. I didn’t feel the day I changed, but I have become that guy – the crotchety geezer who wants to yell at the local young folk, to get off my damn lawn. To be honest, it isn’t always directed at the “kids,” […]