Tag Archives: customer service
Rise of the Machines – The Call Center
February 23, 2017 · by James L'Etoile · in author, call center, character development, James L'Etoile, outrage, social issues · 4 Comments
Our world revolves around the customer. The customer is our greatest asset. The customer is always right. We go the extra mile for our customer. We provide legendary customer service. Seeing a theme here yet? Based on this week’s experience, these customer service promises were nothing but cave paintings scribbled on a rock wall by a […]
Have you tried plugging it back in?
December 4, 2015 · by James L'Etoile · in author, call center, customer service, DIY, frustration, James L'Etoile, satellite television, Television · 12 Comments
I swear I was completely sober when this all began. Maybe “completely” isn’t accurate, but the point is, customer service drove me to drink. I should rewind a few days and start from the beginning, then you can get all judgey on my level of sobriety. It’s all about customer service and the times we […]