Tag Archives: customer service

Rise of the Machines – The Call Center

Our world revolves around the┬ácustomer. The customer is our greatest asset. The customer is always right. We go the extra mile for our customer. We provide legendary customer service. Seeing a theme here yet? Based on this week’s experience, these customer service promises were nothing but cave paintings scribbled on a rock wall by a […]

Have you tried plugging it back in?

I swear I was completely sober when this all began. Maybe “completely” isn’t accurate, but the point is, customer service drove me to drink. I should rewind a few days and start from the beginning, then you can get all judgey on my level of sobriety. It’s all about customer service and the times we […]