Category customer service

Hostage Crisis – Day 25

It seems every day in the news, there is another radical group looking for recognition, money, or power. Unfortunately for us, one very common method to gain what ever it is that the cartels, jihadists, revolutionaries, or terrorists want is the time-tested kidnap and hostage ploy.   Snatch something, or someone, of value and hold […]

Have you tried plugging it back in?

I swear I was completely sober when this all began. Maybe “completely” isn’t accurate, but the point is, customer service drove me to drink. I should rewind a few days and start from the beginning, then you can get all judgey on my level of sobriety. It’s all about customer service and the times we […]