Category software glitch
How to Haunt Your Neighbors
This post is a throwback from a couple of years ago, but seeing as it’s the spooky season, it seems like haunting is appropriate and, in this case, deserved….
Hostage Negotiation & Customer Service
I was an FBI trained hostage negotiator working in the state prison system. Every day inside the “big house” and perhaps even more so, later in my career, in the halls of the state captiol, I put these skills to the test. I convinced hard core felons to give up their weapons and surrender, let […]
