Category technology

The Death of Customer Service and a Fiction Tie-in

This week gave me another example of the death of customer service in our society. And it came with a connection to fiction, specifically, Rob Hart’s latest work, The Warehouse. I’m a home DIYer with enough experience to get by in a pinch. This time, my furnace was acting up and not heating when the […]

Social Media For Old Guys – #3

The universe of social media is a vast, strange veneer of tweets, likes, pins and hearts over a current of swift weirdness. Likes I like you and you may or may not like me. Simple as that. It doesn’t have to get strange. If you’ve spent more than five minutes scrolling through your feed, you’ve probably […]

NSFW

NSFW You’re minding your own business during another mind-numbing day in the cubicle farm when another e-mail, in the endless stream of e-mails pops into your in-box. The little banner appears on your screen and before you can swat it away like another digital fly, you see it – NSFW. Not Safe For Work… The forbidden […]

50 Shades of Big Brother

Is there a ghost in the machine? Technology is prepping for a takeover, if you believe the news accounts these days. Nanomachines, gene therapy, smart phones, a proliferation of drones to serve mankind and self driving cars are on the drawing board. While it isn’t the Jetson’s flying cars and robot maids we were all […]