Category big box store

The Death of Customer Service and a Fiction Tie-in
This week gave me another example of the death of customer service in our society. And it came with a connection to fiction, specifically, Rob Hart’s latest work, The Warehouse. I’m a home DIYer with enough experience to get by in a pinch. This time, my furnace was acting up and not heating when the […]

Big Box Paranoia
The Big Box Paradox There’s something odd going on in my local big box store. By odd, I mean there are strange, unexplained happenings in the cavernous warehouse that defy the logic of our world. There are unseen forces at work in these places and I’m convinced they are not as benign as the Big […]