Tag Archives: e-mail

Rise of the Machines – The Call Center
Our world revolves around the customer. The customer is our greatest asset. The customer is always right. We go the extra mile for our customer. We provide legendary customer service. Seeing a theme here yet? Based on this week’s experience, these customer service promises were nothing but cave paintings scribbled on a rock wall by a […]

NSFW
NSFW You’re minding your own business during another mind-numbing day in the cubicle farm when another e-mail, in the endless stream of e-mails pops into your in-box. The little banner appears on your screen and before you can swat it away like another digital fly, you see it – NSFW. Not Safe For Work… The forbidden […]

Get Out Of My E-Mail!
The rise of the machines is happening. It began with a very not-so-subtle e-mail from my medical insurance provider. This was not the usual e-mail fluff that clogs up your spam filter recommending this supplement, or an indictment that I could stand to lose a few pounds. The timing of these e-mails are suspicious. They seem to hit the […]

The Spam Game – What does your spam say about you?
I’m overwhelmed with spam. These unsolicited messages are a waste product of all of our new fangled technology and electronic lifestyle. Spam defies a concise definition. It’s like porn — you know it when you see it. If I were a sensitive little buttercup and overthought the subject line of each spam e-mail in my in-box, I […]